To anyone who has nothing better to do, here's part of the email I just sent (with screenshots) to [email protected] regarding some wacky new nonsense with Music:
After setting up my new Mac mini M5 Pro I began noticing bugs.
1) CAN’T TYPE FIRST LETTERS: I should be able to select Title, Artist or Album column, type the first letter(s) and jump to that part of the list, with a song highlighted. It’s either the song/artist/album I wanted, or very easy to scroll (or up/down arrows) to find my target. THIS HAS STOPPED WORKING.
But there’s more. I had the same problem with any playlist I tried (I usually change my playlist to “Song” view), until I tried a playlist which is shown in “Playlist” view — the one which shows bigger lines with album artwork, and less information. With Apple Senior Advisors as my witnesses, I was able to type a letter or two and jump to certain artists and songs! After doing it multiple times, it stopped working. At some point I went back to a Song view list and typed a letter and was amazed. It worked and clearly jumped to a list. I did it twice! And then it stopped working despite several tries.
That was yesterday. Before writing this email, same symptoms. I didn’t work, then suddenly it worked but only once and not again. Now in the main gigantic Songs list, I arbitrarily typed MY and the list jumped to Elvis Costello’s 1st album, “My Aim Is True” the first song of that album is highlighted. It’s working now. I have the Album column selected, and I can type letters and jump to different albums over and over. (But this didn’t work 45 minutes ago, hope you’re getting this.)
Then I click on the Artist column heading and typed YE. Maybe that will bring me to Yes? No probably The Yeah, Yeah, Yeahs? But no. I get the alert sound. This doesn’t work. I select the Title column, same. Doesn’t work. Computer barks at me for each letter I type. So I go back to Album, which was working GREAT a minute ago. Doesn’t work. Bizarre. It’s broken.
Well, you can’t change the Songs list to Playlist view, so I go to a random playlist. Songs view. Doesn’t work in any column, I switch list to Playlist view, typing letters doesn’t work in any column. This was working many times yesterday, but as I said, then it stopped working.
I didn’t try to do screen recordings because you can’t see me typing.
2) PLAYLIST VIEW, THE ARROWS ARE BACKWARDS: During these experiments, the Apple Advisors and I saw that the ^ and ˇ symbols in the column headings are reversed from normal. Wild! The up arrow (^) mean ascending, or A to Z. This is how it has always been in Songs view. To my memory these were not previously available in Playlist view, but I’m not sure. I believe we used to not be able to sort by different columns in Playlist view but now we can. But the arrows are reversed. When I switch that list to Songs view, the list stays the same and the arrow changed to the correct direction. (See screenshot, attached). This is not a problem for me, just thought you guys should know about it. Please fix everything else first.
3) CANNOT SELECT MULTIPLE ITEMS IN RECENTLY ADDED or ALBUMS lists: I’ve done this hundreds of times. Lasso or Shift/Command-click two or more items whether to edit them all at once (example, to add artwork to three files, or to write a comment in every song of ten albums). Now I can only select one. That’s bad. I cannot lasso anything. The only was to select an album without opening it to its song list is to Shift-click or Command-click on it. Was this a choice? I’m guessing it was an accident.
4) UNWANTED MULTIPLE COPIES OF THE SONGS: This one will blow your mind. Yesterday before my second Apple call (and after updating the OS), I created a new playlist: “Roger Daltrey”. In the Songs list I selected around 50 songs (five Daltrey albums) and tried to drag them to the new playlist. I watched in horror as my brand-new $4,000 machine struggled with loading. Spinning beachball. I tried this a few times. Makes no sense. When I saw the green “+” symbol, I released, but no songs made it into the playlist. Tried a few times. Empty playlist. So I dragged only one song in, and this worked perfectly. Next I grabbed the rest of the songs on that one album and dragged them in. It worked! However, now this playlist has every song (except that first song) ELEVEN TIMES. This shouldn’t even be possible. (See screenshot.) At the top it says this playlist has 122 songs, 7 hours and 10 minutes.
This took me more than an hour to write. It’s important to me, and I wanted to be thorough. Crossing my fingers that you will (read all of this?) and fix these new frustrating problems.
Sincerely,
