User level: Level 1 (4 points)My new Signia pure c&g ax hearing Aid has not been able to pair using mfi feature so I have to pair it using Bluetooth but it keeps disconnecting.
please advise
thanks
Posted on Nov 10, 2026 4:19 PM
User level: Level 10 (148,617 points)Nov 10, 2026 5:00 PM in response to hengung
picas answer is correct for Bluetooth-only devices
if it were able to work for you, the way you fully pair MFi hearing aids is to use:
Settings > Accessibility > Hearing Devices
...and at the top of the pane, you should see names of devices available.
if not already showing as connected, the proceed arrow > will open a pane for pairing your devices as you remove them from the charging case.
Next, you need to activate your HearingAid App, and if the devices are still not shown as connected there, use the device-makers instructions to pair again. This is likely very similar, but not identical way you paired before.
You may need two passes to finish this part of the pairing
User level: Level 7 (21,779 points)Nov 10, 2026 4:50 PM in response to hengung
Basic Pairing Steps
Power Off Hearing Aids and place them in the charger.
Ensure Bluetooth is turned on.
go to Accessibility MFi Hearing Devices
Turn on your hearing aids and wait for them to enter pairing mode.
Look for your hearing aids in the list of devices and select them to pair.
User level: Level 7 (21,779 points)Nov 10, 2026 5:09 PM in response to Grant Bennet-Alder
go to Accessibility MFi Hearing Devices
My advice was for MFi hearing aids.
Originally posted at discussions.apple.com/thread/256392253