User level: Level 1 (4 points)I have purchased a iCloud+ , mandate for auto debited is created and it is supposed to be debited on 9th Nov and money got deducted from my Bank account, but the purchase didn’t got reflected into my account and today(10th Nov) my account storage is full and cannot able to upload anything into my drive.
Posted on Nov 10, 2026 6:29 AM
User level: Level 10 (242,520 points)Nov 10, 2026 9:10 AM in response to sriram0510
What do you see when you go to Settings ➜ Account ➜ iCloud on your device?
Does it show you previous iCloud storage space? Or the one you paid for?
User level: Level 10 (242,520 points)Nov 10, 2026 9:24 AM in response to sriram0510
Says there the purchase was not completed. Are you cure it charged you?
What happens when you tap on "Complete Purchase"?
User level: Level 1 (4 points)Nov 10, 2026 9:34 AM in response to Phil0124
Yeahh that’s the problem i don’t know why it is showing as purchase is not completed,
I am 200% sure that amount got deducted from my bank account and also in my app it is showing that the same auto debit mandate had been deducting the amount from the past 3 months.
Also i have transaction id as well
If i tap on complete purchase it is taking me to payment page to create a new autopay
User level: Level 1 (4 points)Nov 10, 2026 9:14 AM in response to Phil0124
User level: Level 1 (4 points)Nov 10, 2026 9:16 AM in response to Phil0124
The older one ( free storage of 5gb )
User level: Level 1 (4 points)Nov 10, 2026 9:45 AM in response to Phil0124
User level: Level 1 (4 points)Nov 10, 2026 9:41 AM in response to Phil0124
Originally posted at discussions.apple.com/thread/256391962