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Connected to network but no internet access

In settings it says I am connected to network but when I try to search something it says I am not connected

1 reply

When your Mac says it is connected to Wi-Fi, it means you have linked to your local router, but the router itself cannot reach the broader internet. 


Quick Fixes to Try

  • Restart your router and modem: Unplug your router and modem from power, wait 10 to 30 seconds, and plug them back in. 


  • Restart your Mac: Go to the Apple menu () > Restart to clear out temporary network glitches. 


  • Forget and reconnect to the network:
  1. Open System Settings > Wi-Fi.
  2. Click Details (or the info/three-dots button) next to your network.
  3. Select Forget This Network and confirm.
  4. Reconnect by selecting your network and re-entering the Wi-Fi password. 


  • Turn off your VPN or security software: If you use a VPN or third-party firewall, temporarily disable it to see if it is blocking your traffic.


  • Check your date and time: Go to System Settings > General > Date & Time and make sure Set date and time automatically is turned on (incorrect time can break secure web connections).


  • Change your DNS servers:
  1. Go to System Settings > Wi-Fi > Details next to your network, then click DNS.
  2. Click the + button and add public DNS servers like 8.8.8.8 and 8.8.4.4 (Google DNS), then click OK


  • Create new Network Location
  1. Open System Settings
  2. Click on Network
  3. Click the ••• / down caret at the bottom of the preference pane
  4. Select Locations > Edit locations.
  5. Click the (+) button, give the location a name (you can delete it or rename it later), and see if that corrects the issue.
  6. More info: Use network locations on Mac - Apple Support


For detailed official troubleshooting steps, check the Apple Support Guide on Mac Wi-Fi Issues.