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Tatyana98lo
User level: Level 1 (4 points)

iMessage and FaceTime activation error on iPhone after data transfer

imessage activation error

Good afternoon! Imessage and FaceTime activation error. The error appeared after transferring data from the iPhone 14 Pro to the iPhone 18 Pro. When you go to the iMessage section, the “loading process” symbol appears next to the main phone number. Imessage messages are not delivered, and FaceTime does not connect. Please find a solution to fix the error. According to the support algorithms, turning FaceTime and Imessage on/off does not work. Restarting the device also did not help.Please help me check whether the phone number is blocked in the Apple service.

Posted on Nov 10, 2026 4:37 AM

4 replies

LD150
User level: Level 10 (107,674 points)

Nov 10, 2026 5:09 AM in response to Tatyana98lo

First make sure your new eSIM is registered to the phone (or your SIM card is installed)


Then do the following EXACTLY as written


Settings, Apps, Messages and turn off imessage

Settings, Apps, Facetime and turn off FaceTime

turn off the phone completely

turn it back on

Settings, Apps, Messages and turn on imessage

Settings, Apps, FaceTime and turn on FaceTime

Check your correct phone number and email appear.

Tatyana98lo Author
User level: Level 1 (4 points)

Nov 10, 2026 6:32 AM in response to LD150

Thanks! I checked this method. The activation error has been resolved. But my messages still appear in green.

When trying to send an MMS, I get the error “cannot send message.

The MMS function needs to be enabled.” Help me

LD150
User level: Level 10 (107,674 points)

Nov 10, 2026 9:35 AM in response to Tatyana98lo

MMS is in the same Messages settings only if your provider offers it.

I never use it as our providers in Uk charge typically 50 pence/cents to send each photo. We all use Whatsapp for heavy image sending.


LD150
User level: Level 10 (107,674 points)

Nov 10, 2026 5:10 AM in response to Tatyana98lo

I updated my previous answer as it had errors!

Originally posted at discussions.apple.com/thread/256391889