User level: Level 1 (4 points)i send my loan iphone back and still got charge and not getting it back while my other iPhone was in repair …. Called support there are not helpful… he said they can’t send it back to me even they charge me for the loan phone …
Posted on Nov 10, 2026 2:55 AM
User level: Level 10 (107,674 points)Nov 10, 2026 3:32 AM in response to StammiOZ
Was it a charge or just a reversible hold against the card which is normal.
I meant did you send it back insured? That is your first concern, did it get there?
User level: Level 10 (107,674 points)Nov 10, 2026 3:18 AM in response to StammiOZ
Loan phone from Apple? You were lucky. What country?
You will just have to work it out with the courier you used to send it back.
Hopefully you insured it.
User level: Level 1 (4 points)Nov 10, 2026 3:21 AM in response to LD150
Australia … yeah my phone was insured so there offered me a loan phone while my got repaired. So when my was fixed . I send the loan phone back and they still charged me $3000
Originally posted at discussions.apple.com/thread/256391818