User level: Level 1 (20 points)I had to reset the settings on my iphone 15 Pro Max. I set Apple Wallet to open when double clicking the Home button. But no matter what I do, this button just puts the phone asleep or wakes it up. It is on iOS 27. I've tried everything to no avail. I could use some help.
Posted on Nov 9, 2026 5:41 PM
User level: Level 1 (20 points)Nov 9, 2026 6:52 PM in response to Jeffrey Niford
Please close this ticket. I didn't realize reset settings would also wipe by Apple Wallet. Once cards were added back in, the button functions as expected. But a simple "There is nothing in Apple Wallet" Would have saved a lot of wasted time.
User level: Level 9 (64,078 points)Nov 10, 2026 3:42 AM in response to Jeffrey Niford
Hi, that’s great that you were able to resolve the issue on your own. Thank you for letting the community know your solution. One point of reference that may be helpful in the future. Double clicking the side button (power button) does not open your Wallet app. Double clicking activates the verification process and initiates Apple Pay and prepares your default payment card. But no Wallet feature is available. This confuses many people when they need to remove or add a loyalty card, boarding pass or remove an expired ticket etc.
The Wallet app is in your App Library and probably on a Home Screen or in a folder.
Originally posted at discussions.apple.com/thread/256391681