my Apple Music just stopped and it should of been still on with my deal
janiahb777
User level: Level 1 (4 points)
User level: Level 1 (4 points)Apple Music subscription stopped unexpectedly
Posted on Nov 9, 2026 4:57 PM
1 reply
Servant of Cats
User level: Level 9 (55,707 points)
User level: Level 9 (55,707 points)Nov 9, 2026 6:48 PM in response to janiahb777
This is a user-to-user forum. You are not speaking to Apple. We have no visibility into your account; no way to see why the subscription stopped. We can only guess at possible causes.
If this was a paid subscription – or a free trial that was coming to an end and automatically converting into one – did you have a valid, working payment method on file? I could see a failure to pay resulting in the suspension of service.
Did you by any chance, sign out of your Apple Account? Your subscription is linked to your account, so even if your subscription was not valid, if the phone didn't know that it was associated with your account, it wouldn't know that there was an active subscription that you could use.
Originally posted at discussions.apple.com/thread/256391662