Apple Cash transactions and notifications not appearing for family member

Hi everyone, i don’t see the Apple Cash transactions and I don’t get the notifications as well of the purchases made by my 15 y.o. son with Apple Cash on his iPhone. The “Notify Me When … makes any transaction” option is activated. I can see the balance but not the transactions. Could you please explain what I should do to fix this ? Thanks!

Posted on Nov 9, 2026 4:35 PM

1 reply

Jeff Donald

Level 9 (64,078 points)

Nov 10, 2026 4:43 AM in response to Oliviermars

Are you the Family Sharing organizer, or are you designated as a parent/guardian? Apple lists different Apple Cash Family permissions for those roles. The organizer can view the child’s transaction history, while a nonorganizer parent/guardian can view the balance and enable transaction notifications.

If you’re the organizer, please follow this path,

Family Organizers iPhone > Wallet > Apple Cash card > More button > Apple Cash Family > your son’s name > Transactions.

Note, if you’re not the Family Organizer, the above path won’t work.

Also check on your son’s iPhone that the purchases appear under his Apple Cash card, rather than another card in Wallet. The missing notifications are a separate issue, because Apple says both the organizer and a parent/guardian can receive those alerts.

https://support.apple.com/en-us/102257