User level: Level 1 (4 points)How can i block company that claimed a price for services then no service provided until i pay another 147.00 . A total scam . Would like no payment to go the compsny
Posted on Nov 9, 2026 3:29 PM
User level: Level 10 (105,996 points)Nov 9, 2026 4:08 PM in response to Ducky3232
Since you posted in the Wallet/Apple Pay forum, I have to assume you made a purchase with a merchant using Apple Pay. If that is not what you are referring to, please provide additional information.
Apple Pay is nothing more than a framework to pay with your Card in the Wallet without the vendor knowing your actual Card Numbers, and facilitates Tap to Pay transactions through the use of tokens. That way a data breach cannot expose your financial information, like is possible when you give the merchant your account number.
Disputes with any merchant are handled the same way as they always have. First you contact the merchant, then the bank. It is your bank that approves the charges you make, Apple plays no role in that process. The only verification Apple does is to require your Face ID/Touch ID or Passcode to initiate the transaction, and after that the token your bank gave to you when you added their card is sent to the merchant. The transaction proceeds between the merchant and the bank of the issued card without any involvement by Apple.
User level: Level 10 (169,253 points)Nov 9, 2026 3:47 PM in response to Ducky3232
If the vendor is demanding payments, it would seem they’re not receiving payments.
As for contesting a payment charge made directly with a vendor, discuss that with the vendor directly, and then your bank; your payment card provider.
For payments via Apple App Store, request a refund, leave feedback, and report a concern, the latter two via the app page in the app store.
Originally posted at discussions.apple.com/thread/256391620