Apple account locked due to payment error

Contact Apple with the link below. We have no access to your account with a Case Number in order to provide any specific information for you.

https://support.apple.com/en-us/106932?choose-your-country-or-region=united-states

The Support Article that Apple does provide for a Locked or Disabled account is here:

https://support.apple.com/en-us/102640

The support article https://support.apple.com/102640 provides multiple reasons and resolutions for locked/disabled accounts. Your issue appears to be one that may produce various iTunes/Media and/or App Store disabled or locked messages which refer you to this support article ➞ https://support.apple.com/108100

You must contact Apple to have them resolve this for you. The people on this Community are users like yourself and cannot resolve this for you.

Try clicking on this link provided by Apple specifically for this issue ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 and choose the self help method, or a contact option. You can also find this “request reactivation” link in the support article I provided above.

If the special link does not work, try contacting Apple using a method provided at the bottom of this page —> https://support.apple.com/HT201232

Hello~ First finding the reason and enabling your account…see the link below by clicking on and reviewing the information there…

If your Apple Account is locked, not active, or disabled - Apple Support

Note… once inside the link above you may tap on other highlighted tabs of interest for further information. Also…

Contact Apple Support - Apple Support

~Katana-San~