Issues with subscription billing dates and duplicate charges

[Edited by Moderator]

Sorry, you are not speaking to Apple here. This is a Community support site of other users where Apple does not participate in providing support. If you want to contact Apple directly, then you can do that here:

Contact Apple Support

Since we have no access to your account, we cannot see what you are seeing. If you wanted to continue with support here it would be helpful to post screenshots of what you are seeing for your Purchase History in the App Store on your device and those subscriptions. Any personal information would need to be redacted from those screenshots.

• For the Purchase History

1. In the App Store, tap your photo or initials and sign in to your Apple Account.
2. Tap Apps & Purchase History. You might be asked to sign in to your Apple Account.
3. Tap Purchase History.
4. If you're not sure what you were charged for but know the amount, search for the amount.
5. To view more purchases, tap "Last 90 days" at the top of Purchase History and choose another way to filter your purchases.

• For the subscriptions:

1. In Settings, tap your name.
2. Tap Subscriptions.

You would need to post the screenshots from the locations I had previously posted. That will show the charges/subscriptions managed by Apple.

• You may have made a change on your Payment method or had another charge that failed to process and the email is warning you that there is a billing problem that is going to prevent Zoom from renewing again.
• Also not sure where the first screenshot is coming from, I don't recognize that as one provided by Apple. It is possible to have a developer manage a subscription that Apple has no idea about, and also subscribe using an in-app purchase managed by Apple, but don't know if that is what you are seeing there.

The email is from today- the 9th, but the payment should be made on the 20th, i canceled because the dates weren’t matching