iPhone 13: Website refund not received

Here's how to request an app or media refund from Apple (From: https://support.apple.com/HT204084 - see the article for more detail.)

1. Sign in to https://reportaproblem.apple.com

2. Tap or click "I'd like to," then choose "Request a refund."

3. Choose the reason why you want a refund, then choose Next.

4. Choose the app, subscription, or other item, then choose Submit.

If you were charged for a subscription that you no longer want, you can also cancel the subscription using the directions in this article --> https://support.apple.com/118428

Read this support article for information about how long it takes to receive a refund (if you are granted one), and how to check the status of a refund for apps or content that you bought from Apple --> https://support.apple.com/HT210904

If you bought this from a third party (you say "website"), see: https://support.apple.com/118126 instead.

Hello~ From Apple it is usually only a matter of time. See what Apple has to say here…

Check the status of a refund for apps or content that you bought from Apple - Apple Support*

*Please note, if you already initiated your refund request, contacting Apple by phone or chat won't help speed up your request, or the processing of your funds. Monitor the status of your request on reportaproblem.apple.com, or with your financial institution.

Also…

*How to check the status of your refund request

1. Go to reportaproblem.apple.com and sign in to your Apple Account.
2. Choose Check Status of Claims. If you don't see Check Status of Claims, you don't have any pending refund requests. Learn how to request a refund.
3. To see the status, tap or click Pending.

When will I get the money back?

If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:

Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.

Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

Credit and debit cards, Apple Pay, Apple Cash, and all other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

Post back if you need to…if not Apple explain.

~Katana-San~

Did you request the refund directly from Apple, as described in the related article?

...

1. Sign in to reportaproblem.apple.com.
2. Tap or click "I'd like to," then choose "Request a refund."
3. Choose the reason why you want a refund, then choose Next.
4. Choose the app, subscription, or other item, then choose Submit.

...

After you submit your request, you can check the status of your refund request.

If Apple approves your request, it might take additional time for the funds to return to your payment method.

...

copied from: Request a refund for apps or content that you bought from Apple - Apple Support

To check the status of your request, open reportaproblem.apple.com and sign in to your Apple Account.

Then choose -> Check Status of Claims.

If you don't see Check Status of Claims, you don't have any pending refund requests. Learn how to request a refund.

In case you see the Claim status, tap or click -> Pending.

If you requested a refund from a developer directly, you can not find this information on the status page for your claims.