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Lisa-26
User level: Level 1 (4 points)

Requesting a refund for accidental Apple Account balance top-up

Hello. I accidentally added TSh 25,000 to my Apple Account balance using my virtual card. The money was deducted successfully, and the balance is showing in my account.


I would like to request a refund of the unused TSh 25,000 to my original virtual card.


Could you please help me with this request?

Posted on Nov 9, 2026 9:43 AM

1 reply

Niel
User level: Level 10 (756,437 points)

Nov 9, 2026 9:45 AM in response to Lisa-26

Click here and contact Apple Support through the "Get more help" or "Tell us what’s happening" section at the bottom of the page.


(265491)

Originally posted at discussions.apple.com/thread/256391449