Level 1 (4 points)

iPhone 11 Pro stuck in a boot loop and recovery mode

Hello everyone, I am trying to use my phone (iPhone 11 Pro), but it is stuck in the following loop (despite trying to turn it off normally and force restart):

Black screen -> Screen with apple logo -> Recovery (see picture) -> Enter PIN -> Black screen or Unable to recover (see picture) -> Black screen

The phone apparently started doing that at noon, so it has been now doing this for 6 hours.

The phone was fully charged and fully functional this morning.

Anyone knows what is happening? And how to stop it? I use my phone for work/commuting/paying, so this is extremely problematic.

[Edited by Moderator]

Posted on Nov 9, 2026 9:19 AM

2 replies

Ingo2711

Level 10 (93,009 points)

Nov 9, 2026 11:02 AM in response to naoki257

If the iPhone 11 can not solve the issue automatically on its own, you will have to get the iPhone serviced, this looks like a hardware issue.

Apple Service and Repair for iPhone - Apple Support

Before you do that, you could try to connect the iPhone in Recovery mode to a computer, as described in this article:

If the Restore screen appears on your iPhone, iPad or iPod touch - Apple Support

Bob Timmons

Level 10 (199,348 points)

Nov 9, 2026 1:00 PM in response to naoki257

When a Forced Restart won't work to get things going again after a few tries, there is about a 99% chance that a hardware component on the iPhone has failed.

Hopefully, it is not the logic board.

Make an appointment at the Apple Store / Genius Bar or take the phone an Authorized Apple Service Provider to let them run diagnostics and advise you on what will be needed to get things going again.

You can find list of authorized service shops in your area using the link just below:

https://locate.apple.com/

https://www.apple.com/retail/geniusbar/

Originally posted at discussions.apple.com/thread/256391448