User level: Level 1 (4 points)Hello! I have $0.06 remaining in my Apple Account balance. I cannot spend this amount. Could you please clear my remaining balance so I can change my country or region? Thank you!
Posted on Nov 9, 2026 5:34 AM
User level: Level 10 (462,771 points)Nov 9, 2026 6:16 AM in response to svetlana1122
To empty your balance, add an external payment method (e.g., a card) to buy an item (not a subscription) priced more than your balance. The difference owed will be billed to your card, leaving nothing in your account. Review:
- Payment types you can use —> https://support.apple.com/HT202631
- How to add a payment type —> https://support.apple.com/HT201266
Another way is to ask Apple to remove and retain the balance. The people responding here are Apple product customers like yourself and cannot do this for you.
- Click on the special empty-balance-request chat link at the bottom of this support article ➔ https://support.apple.com/119902#zerobalance
- General Apple support and service contact ➔ https://support.apple.com/106932 If live support options are available they will show near the bottom left. If numbers show as colored links, click on them for more options.
- With an iPhone, iPad, or Vision, you may be able to chat using the Apple Support App if it is available in your country ➔ https://apps.apple.com/app/apple-support/id1130498044
If you cannot contact Apple then the first method is the only way to empty your balance. If neither method works then you will have to create a new Apple Account when you are in the new country.
Additional changing-account-region support article ➔ https://support.apple.com/118283
User level: Level 7 (22,975 points)Nov 9, 2026 5:57 AM in response to svetlana1122
We are just other Apple users in this community forum. We do not have access to your records. But here is what you can do: Buy something more expensive than your balance & pay the rest with a credit card. Or if you don't have enough balance for a single item and cannot add a credit card, contact Apple support directly to have them clear it.
For live support, tap the link below then scroll down to Live Support.
https://discussions.apple.com/docs/DOC-250007041?login=true
Keep in mind, if you are clearing the amount in order to change regions, there are other things you must also do. Apple details them here:
https://support.apple.com/en-us/118283
Originally posted at discussions.apple.com/thread/256391298