User level: Level 1 (4 points)How can I enable Confirm with AssistiveTouch if my power button is broken?
My iPad has Face ID, but the power button is completely broken. I want to use AssistiveTouch to confirm payments, but enabling it requires me to double-click the broken button.
Is there any way to enable this without using the physical button?
Posted on Nov 9, 2026 5:14 AM
User level: Level 10 (334,506 points)Nov 9, 2026 7:47 AM in response to iivvyy2
It is a common misconception that an iPad (or iPhone) can remain fully functional with damaged or defective physical buttons.
Whilst Accessibility features (such as assistive touch) can be used to augment the User Interface, these features cannot be used as a substitute for physical button sequences that must be used to trigger system recovery actions - or confirm payments. Sooner or later you will encounter a situation from which you cannot recover.
Unless repaired, you will not be able to resolve a locked-out (disabled) iPad - or reset a forgotten device passcode.
You can arrange repair of your iPad either by (a) visiting the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - or (b) using Apple's mail-in repair service:
Originally posted at discussions.apple.com/thread/256391270