MacBook Pro 13-inch – Problems following macOS 27.2 update
Thank you for describing the problems experienced since updating your MacBook Pro to macOS 27.2.
Your symptoms suggest a possible macOS software or interface issue rather than an immediate hardware failure.
Specifically:
- Double-clicking an application window initially maximizes it, but it then returns to its original size.
- Adjusting the Touch Bar volume slider moves it, but it subsequently reverts.
As both problems started following the update, I recommend these troubleshooting steps.
1. Confirm your MacBook details
Open Apple menu > About This Mac.
Confirm your MacBook model, year, Apple silicon processor (M1 or later), and macOS version.
Apple: Check your macOS version
2. Restart your MacBook
Save your work and select Apple menu > Restart. Test both functions again.
Apple: Restart your Mac
3. Check window settings
Go to System Settings > Desktop & Dock.
Under Windows, locate "Double-click a window's title bar to". Check whether Zoom or Fill is selected. Try the alternative setting.
Also test maximizing using the green window button.
Apple: Desktop & Dock settings
4. Test the Touch Bar
Adjust volume using:
- Keyboard volume controls.
- Control Centre.
- Touch Bar, using slower movements.
Check whether the actual sound level reverts or only the slider visually jumps backwards.
If other controls work correctly, use them temporarily instead of the Touch Bar.
Apple: Adjust brightness and volume
5. Check for macOS updates
Go to System Settings > General > Software Update.
Check for newer official updates containing bug fixes. Back up your Mac before installing.
Apple: Update macOS
6. Test in Safe Mode
For Apple silicon:
- Shut down the MacBook.
- Hold the power button until startup options appear.
- Select your startup disk.
- Hold Shift and select Continue in Safe Mode.
- Log in and test both functions.
If the problem disappears, a third-party application or background service may be responsible. If it persists, macOS itself may be involved.
Apple: Start in Safe Mode
7. Check third-party applications
Temporarily disable window management utilities, display tools, keyboard customisation software and Touch Bar utilities.
Check System Settings > General > Login Items & Extensions. Restart and test again.
8. Test a new user account
Go to System Settings > Users & Groups and create a temporary Standard account.
Log in and test both functions.
If they work, your original user profile or its settings may be responsible. If they still fail, an operating system-wide issue becomes more likely.
Apple: Add a user account
9. Run Apple Diagnostics
If problems persist:
- Shut down the MacBook.
- Disconnect external peripherals.
- Hold the power button until startup options appear.
- Press Command-D.
- Follow the instructions and record any error codes.
A clean result makes a hardware fault less likely.
Apple: Apple Diagnostics
10. Consider reinstalling macOS
If all previous checks fail, consider reinstalling through macOS Recovery.
First, make a complete Time Machine backup.
On Apple silicon, hold the power button until startup options appear, select Options > Continue, then choose Reinstall macOS.
Do not erase the disk or attempt a downgrade. Reinstalling the same version may not correct an underlying software bug.
Apple: macOS Recovery | Reinstall macOS
Technical assessment
Both symptoms are significant because the initial input registers, but the requested change is not retained.
The likely causes are:
- A macOS 27.2 software regression.
- A system preference or user-profile problem.
- A conflict involving third-party applications or background services.
I recommend investigating software before considering graphics hardware repairs.
Six questions to help identify the cause
- Which year is your 13-inch MacBook Pro?
- Does About This Mac confirm macOS 27.2?
- Does window maximisation fail in all applications?
- Does the actual volume level revert, or only the Touch Bar slider?
- Are you using an external monitor, mouse or keyboard?
- Does the problem occur immediately after restarting?
Recommendation: Start with Steps 1–6. If the problem persists in Safe Mode and a new user account, contact Apple Support Canada for further investigation before considering hardware repairs.