Unable to remove name from 'Add Name' feature on iPhone

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Something I would try is to do a Force Restart that will clear some of those caches and perform some housekeeping.

• Press and quickly release Volume up
• Press and quickly release Volume down
• Press and HOLD the Side button until the Apple logo appears. This could take up to 15 seconds while holding the side button before you see the Apple logo and you have to ignore anything else on the screen including the prompt to Slide to Power Off. If you don't see the Apple logo after holding the side button, then try again as it may take a couple of attempts to get the speed and sequence correct.

sreejithvu wrote:

Please investigate where these Add Name entries are stored and provide a supported method to remove them permanently.

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sreejithvu wrote:

I would also like to know whether this is a known issue in iOS 27.2 and whether a software fix is available.

This is very irritating such a simple bug exists in this which is bought by spending this much dollars...!

Not every issue an individual encounters on their device can be attributed to an iOS update. iOS 27 or later may have coincided with what you are experiencing, but that does not mean the issue was triggered by iOS. Coincidence in timing is not, by itself, evidence of causation.

If the update itself were the root cause, then every device running that same version of iOS would exhibit the identical problem. In such a scenario, the forums would be flooded with countless posts reporting the same malfunction, creating an unmistakable wave of complaints that no one could possibly overlook.

The absence of such widespread reports strongly indicates that the issue is not a general, system-wide problem with iOS 27 or later, but rather something specific to the individual device, its configuration, installed apps, settings, hardware, or another interacting factor.

In short: iOS 27 or later may be a coincidence in timing, but there is no basis to conclude that iOS itself triggered the problem simply because the issue appeared after the update.

See what each update does: About iOS 27 Updates, About iOS 26 Updates, About iOS 18 Updates, About iOS 17 Updates, About iOS 16 Updates, About iOS 15 Updates, About iOS 14 Updates, About iOS 13 Updates, About iOS 12 Updates, and so on...

The key point is that the name saved using the “Add Name” feature may not be stored as a regular contact. Therefore, deleting it from the Contacts app may not remove the incorrect caller identification.

Suggested troubleshooting:

1. Open the Phone app and go to Recents (or Calls).
2. Locate the call from the number that was incorrectly identified as “ABC.”
3. Tap the ⓘ information button and check whether the option to edit or remove the saved name is available.

See the pictorial representation of the issue and its resolution below

Open this particular contact in Contacts and tap Create New Contact.

hello dear i need you help me remove icloud from device K6***Q2T

[Edited by Moderator]

Then the contacts gets doubled.

unable to delete the labelled one

Hi,

Thanks for your input.