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Photos turning into black spatial images

How can i stop my photos from becoming black spatial images? It’s driving me crazy that I’m losing content or images or receipts from business because they’re just suddenly blacked out.

1 reply

So, can you tell us a bit more?

  1. Are you using iCloud Photos to synchronize your devices? If so
  2. …Do you have “Optimize Storage” checked in Settings>[name]>iCloud>Photos>
  3. …Do you see all your iPhone pictures at iCloud.com?
  4. …Have you checked to see if the Apple Account is really really the same on the iPhone and at iCloud.com?
  5. …What is your storage in iCloud? At Settings>[name]>iCloud>Storage, mine says 166.6 GB of 200 GB used. What does yours say?
  6. What is your storage on this iPhone? At Settings>General>iPhone Storage, my phone says 50.5 GB of 128 GB used. What does yours say?
  7. At Settings>Battery, what do Battery Health, Maximum Capacity, and Cycle Count say?


In the mean time, try a forced restart: 

Force restart iPhone - Apple Support

This is different from a simple Power Off. For me, the logo appears  5 or 10 seconds past the "slide to power off" message. Wait for the logo; don't do the slide thing.