User level: Level 1 (4 points)My I pad is locked and I don’t know what version is it it’s disabled and it’s telling my to connect to I tunes
Posted on Nov 8, 2026 7:38 PM
User level: Level 10 (462,771 points)Nov 8, 2026 7:54 PM in response to Asthetic_AKEY-47
If it says it is disabled try following the instructions in this support article: https://support.apple.com/105090
Here is a related video: https://www.youtube.com/watch/7s8-zLG9ySQ
If the above does not work then use this method with a computer https://support.apple.com/119858
Here are resources if you are prompted for your username and password and have forgotten them:
https://support.apple.com/HT201354 Note that typically this is an email address you use.
https://support.apple.com/HT201487
If you do not have a computer, use this link https://locate.apple.com/country to find an Apple service location, or ask a friend if you can use theirs. This can be a Mac, or a PC with iTunes. If your computer doesn't recognize your iPhone, iPad, or iPod, read this support article --> https://support.apple.com/HT204095
Whichever method you use will result in erasing the iPad. There is no way of avoiding this. You can, however, restore it from a backup as described in this support article --> https://support.apple.com/HT204184
User level: Level 1 (4 points)Nov 8, 2026 7:38 PM in response to Asthetic_AKEY-47
same here
Originally posted at discussions.apple.com/thread/256391105