Archive. This is an archive of the Apple Support Community. Discussions are being restored and soon you will be able to read and post here again.

Can't consolidate Apple ID email addresses due to 'already taken' error -both are me.

Consolidate email addresses - one is an Artist account, and the other is my Apple ID.


The Apple ID ends in @verizon.net, and unfortunately, Google is about to stop forwarding verizon.net emails to Gmail.


I want to consolidate my @gmail.com and @verizon.net email addresses into one, the @gmail.com account.


I tried adding the @gmail address to my Apple ID as an additional email address, but it wouldn't let me because it said it was already taken. And it was already taken, by me.


Can you help?

3 replies

You may be using the other one as a notification email address. Even if you removed it, Apple has a bunch of rules about when you can re-use an address with them and when.


Change your Apple Account primary email address

https://support.apple.com/109353

- If you remove an email address that isn’t an iCloud email address from your Apple Account, it can’t be associated with another Apple Account for 30 days for security reasons. After removing an email address from your account, notify anyone who might contact you on Messages, FaceTime, or other Apple apps using that Apple Account email address. After 30 days, another user might be able to associate that email address with an Apple Account for Messages, FaceTime, and more.


If you can’t change your Apple Account primary email address

- If you try to change your Apple Account to an @icloud.com email address that was created within the last 30 days, you will be asked to try again later.

- If you see a message that the email address you want to use isn’t available or is already in use, check that you or a family member aren’t already using that email address with a different Apple Account. If a family member is using that email address, remove it from their account, then try to use it.

From the same article:

"If you can’t change your Apple Account primary email address

- If you try to change your Apple Account to an @icloud.com email address that was created within the last 30 days, you will be asked to try again later."


Personally I would advise against using an iCloud address as your Apple Account identifier. Should you ever have problems with your account Apple might try to send you assistance emails to the very place where you cannot read them.

My 2nd apple id is an Artist Id. Apparently, I can't use that as my main apple id.

I do have a third address ending in iCloud.com. Can I switch that to be my main apple id?