User level: Level 1 (4 points)I Owe apple 12 dollars and they charged my old card but i had got a new card and now i can’t add my new card to pay the 12 dollars…Help
Posted on Nov 8, 2026 3:22 PM
User level: Level 9 (64,078 points)Nov 8, 2026 3:35 PM in response to mekiyah96
Hi, please add the new card following the instructions in the Apple Support article I linked below.
https://support.apple.com/en-us/HT201266
If the card still can’t be added to your Spple Account, we’ll need the exact error notice your received after your attempt to add was declined.
You can also contact Apple Support directly using the instructions in the article below.
https://support.apple.com/billing?cid=email_receipt
Originally posted at discussions.apple.com/thread/256391038