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Stinkylinds
User level: Level 1 (4 points)

iPhone sound not playing from apps, volume controls ringer after update 27.2

I updated to 27.2 and ever since, my phone has not been playing sound except from music apps.

If I go on Instagram, Facebook, YouTube, etc. and I go to adjust the volume on a video of any kind, it will try to turn my ringer volume up and down. I have tried everything from deleting and downloading apps again, which works for the first time I open the app, and then it goes back to this problem. I also try toggling on and off with my ringer button, and nothing seems to work.

Just trying to figure this out. Thanks in advance for y’all’s help!

Posted on Nov 8, 2026 8:09 AM

3 replies

WheelieNick
User level: Level 9 (74,110 points)

Nov 8, 2026 8:29 AM in response to Stinkylinds

By default, the side buttons try to pull double duty. You can lock them so they exclusively control media volume  and leave your ringer volume completely separate: 

  1. Open your Settings app.
  2. Tap on Sounds & Haptics.
  3. Locate the Change with Buttons toggle.
  4. Turn this toggle OFF. 


LD150
User level: Level 10 (107,674 points)

Nov 8, 2026 1:21 PM in response to Stinkylinds

There is a known bug in ios27.2 when waking up from a power down, only on the SE, although spontaneous silence is not unknown.

  1. Switch the silent switch to Silent then back to Ring.
  2. Dont turn the phone off, there is usually no need.
  3. Report the bug,  https://apple.com/feedback


PS if you turn off Change with Buttons you cannot see the bug in action so I will give opposite advice to Nick.


Stinkylinds Author
User level: Level 1 (4 points)

Nov 8, 2026 8:33 AM in response to WheelieNick

Thank you for the help!

I tried this and it still won’t play any sound from apps besides Spotify and Apple Music. Instagram, Facebook, and YouTube all won’t play sound still.

Originally posted at discussions.apple.com/thread/256390841