Level 1 (4 points)

Apple Gift Card not enabled for in-app or App Store purchases

I have a £25 apple gift card that i purchased in order to purchase Call of Duty Mobile points in game, but whenever I try paying with my apple account it says “not enabled for in-app payments”, I have also tried buying a game in the App Store to see if that would work but it says not enabled aswell. On the gift card it says I am ablw to buy games too so I don’t know how to enablw this setting. This is frustrating.

Posted on Nov 8, 2026 5:03 AM

7 replies

Jeff Donald

Level 9 (64,078 points)

Nov 8, 2026 5:26 AM in response to flame80

Are they in your Apple Account. Apple Account is used for purchase of Apple products and services only. Apple Wallet is where cards are stored for use with Apple Pay.

https://support.apple.com/en-us/HT201266

Jeff Donald

Level 9 (64,078 points)

Nov 8, 2026 5:47 AM in response to flame80

What country were they purchased in? When you check the balance on your card, what does it show?

https://support.apple.com/en-us/HT212864

Jeff Donald

Level 9 (64,078 points)

Nov 8, 2026 6:00 AM in response to flame80

This is probably an issue for Apple Gift card Support. You may want to review the support article below. Please follow the steps in this Apple Support article.

If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

If after reviewing the article, and following the directions in the article, you need additional assistance please follow the link below to contact official Apple Support.

Contact Apple Gift Card Support

Jeff Donald

Level 9 (64,078 points)

Nov 8, 2026 5:12 AM in response to flame80

Are you under 18 and have a managed device? Have you provided a backup payment method such as a debit or credit card?

flame80 Author

Level 1 (4 points)

Nov 8, 2026 5:15 AM in response to Jeff Donald

I am over 18, and have a debit and credit card in my wallet

flame80 Author

Level 1 (4 points)

Nov 8, 2026 5:30 AM in response to Jeff Donald

Yes, both of them are in my Apple Account

flame80 Author

Level 1 (4 points)

Nov 8, 2026 5:55 AM in response to Jeff Donald

Purchased in the UK, I live in UK I bought the gift card myself. The balance says £25.

Originally posted at discussions.apple.com/thread/256390754