Cannot delete addresses and phone numbers in Wallet & Apple Pay on macOS

You’re welcome. OK, a couple things moving forward. Your contact card will not affect the Shipping Address used for Apple Pay. The Shipping Address used for Apple Pay is edited using Wallet & Settings editing controls in the Settings app on your Mac.

https://support.apple.com/guide/mac-help/change-wallet-apple-pay-settings-on-mac-mchl16329b92/26/mac/26

You state there is no edit button but instructions for your version MacOS clearly state there is an edit button. Please share a screenshot so I can see what you’re seeing? Please use the markup tools to cover any personal information. Thanks!

I seem to recall someone else having this same issue a month or two ago. Do you have a keyboard with TouchID and is it an Apple branded keyboard. As I recall, in the case of no TouchID we use the iPhone to edit the addresses and it synced via iCloud syncing in 12 to 24 hours.

One other possible issue. Do you use a VPN?

Please share the screenshot and I’ll look for my old notes.

Good morning, it’s as I suspected. I had three addresses basically the same. So, in order to delete 2 of the Shipping addresses I go to this device and path,

iPhone > Settings > Wallet & Apple Pay > Apple Pay Defaults > Shipping Address > Edit > delete two addresses using the red minus button. If you’re displayed the option to edit name, address etc. manually delete every item you can. You probably need to have city, state, zip code and country entered. If you are, fill required fields, tap check mark and then you see the list and swipe to left to delete.

It took several hours for my computer to sync with iCloud and delete the addresses. Good luck.

Emails addresses are edited on an iPhone and synced via iCloud using KeyChain. Home addresses are somewhat different and depending on exactly what address and where you are seeing the wrong address. There are addresses referred to as Home, Shipping and Billing addresses. Specifically, in what app is the wrong address appearing? Deleting some addresses may have unintended consequences.

Hi Jeff, thanks for the reply and I hope you can help as ChatGPT was woefully out of touch with anything apple.

In OSX 26.7.2 System settings > Wallet and Apple Pay > Payment Details > Shipping Address I have my home address appearing 3 times. There is no edit button. I tried deleting via IOS 26.6.1 and resolved the problem over on the iphone but it has not helped on OSX as it did not fix this on OSX.

The same problem appears in the same payment section under phone where my mobile number appears 3 times. I do understand that these are coming from my contact card as my office numbers, home also appears but its the duplication thats creating a problem for me whereas there is no duplication on my contact card.

I've tried deleting caches and other ChatGPT related solutions to no avail.

Thank you

So apologies for the badly done redact but for each horizontal redact Mac decided to randomly redact verticaly as well so please disregard that.

In essence the drop down menu shows replication in the addresses that I cannot delete from OSX. While I appreciate your comment that the instructions for my version of MacOS iclude an edit button that seems to be incorrect as i only found that option on IOS and not on OSX

I use a MacBook Pro with an M1 silicon. It has a touch ID on it and is original apple.

I do have VPN on my MacBook but I only use it when travelling

Thank you. I usually grab a marker and just cross it out. No big deal. I’ll be home in a little bit and in front of my Mac and we can sort this out. Thanks for your patience.

Sure. take your time and I appreciate the effort