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Action Button haptic feedback not working on iPhone 17 Pro Max when locked after iOS 27.3 update

Title: Action Button Haptic Feedback Not Working When iPhone Is Locked After Updating to iOS 27.3


Hello Apple Community,


I’m experiencing an issue with the Action Button on my iPhone 17 Pro Max after updating to iOS 27.3.


Previously, the Action Button provided haptic feedback whenever I switched between Ring and Silent modes, regardless of whether the iPhone was locked or unlocked.


However, after updating to iOS 27.3, I’ve noticed the following behaviour:



  1. When the iPhone is unlocked, pressing the Action Button switches between Ring and Silent modes and provides the expected haptic feedback.


  2. When the iPhone is locked, pressing the Action Button successfully switches between Ring and Silent modes, but there is absolutely no haptic feedback.


  3. This happens in both directions (Ring to Silent and Silent to Ring).


  4. The iPhone’s vibration motor is working normally, as notifications and other system vibrations work correctly.

The issue appears to have started immediately after updating to iOS 27.3.


Device: iPhone 17 Pro Max


Software Version: iOS 27.3

Has anyone else experienced this issue after updating to iOS 27.3? Is this a known software bug, or is there a setting that could be causing this behaviour?


I would appreciate any suggestions or confirmation from Apple Support regarding this issue.


Thank you.

2 replies

This is not the right forum to discuss beta


When you experience an issue or something that does not work as expected in beta, send your feedback directly to Apple with Feedback Assistant

Thank You!!