User level: Level 1 (4 points)Hello All,
I am from India and I have an iPhone 13 and it has suddenly stopped detecting my SIM card and the apple people are saying its motherboard is damaged out of nowhere do you know how can I reach appropriate support to either get it replaced in free or get a replacement cause i genuinely don’t think it’s right that without my fault im facing this and now they asking me to get it replaced
Posted on Nov 8, 2026 1:45 AM
User level: Level 10 (454,138 points)Nov 8, 2026 1:55 AM in response to atharva_292
Even if you have AppleCare+, the repair is not necessarily free. Depending on the type of damage and the service required, you may still have to pay a service fee or deductible, which can range from approximately $90 (Rs 8500 approx. based on the exchange rate) to $500 (Rs 48,000 approx. based on the exchange rate) or even more in certain cases.
The cost of parts, additional repairs, and other applicable charges may also be added, depending on the nature of the damage and the terms of your AppleCare+ coverage.
AppleCare+ helps reduce the cost of eligible repairs; it does not mean that every repair is covered at no additional charge. There are still service fees, coverage limitations, and exclusions to consider.
In short, AppleCare+ is not a free repair service. It is a protection plan that reduces your out-of-pocket repair expenses. Nothing is entirely free.
Originally posted at discussions.apple.com/thread/256390691