Archive. This is an archive of the Apple Support Community. Discussions are being restored and soon you will be able to read and post here again.

Apple Watch not tracking exercise after watchOS 27.2 update

My Apple watch Recently Upgraded to watchOS 27.2. I had been using it to track my recovery from surgery. I now find that walking in our covered arena does not show up as exercise. Before the update it was helping me track how much I walked, but now, no matter how long I walk it shows up as I didn't do anything. Any thoughts on how to fiz?


3 replies

Hi there


Please try this to see if this fixes your issues


  • Start a Manual Workout: Instead of letting the watch auto-detect your walk, open the Workout app on your Apple Watch and manually start an Indoor Walk (or "Other" if you are moving slowly during recovery).
  • Check Privacy and Motion Settings:
    • On your iPhone, go to Settings > Privacy & Security > Motion & Fitness and make sure Fitness Tracking and Health are toggled ON.
    • Open the Apple Watch app on your iPhone, go to My Watch > Privacy, and ensure Fitness Tracking and Heart Rate are toggled ON. 
  • Calibrate Your Apple Watch: The update may have affected your motion calibration data. To recalibrate:
    • Go outside for a 20-minute outdoor walk (at a normal-to-brisk pace) with your Apple Watch and iPhone, using the Outdoor Walk workout tracker. 


First day was helpful. I checked the Privacy and Motion Settings and verified as suggested. I did the "Indoor Walk". It recorded some activity. About 1/2 the rate of activity that it would record before the update. I will try the watch calibration tomorrow am, when I have a little more time.

I am having the same faulty fitness tracking issues after the update to iOS 27. It not only does not record steps or distance but even when I do a times workout, it fails to actually log the time correctly. For example, a 30 minute workout is logged as 5 minutes or doesn’t record at all into the fitness tracking app. I have tried all the recommended fixes, resetting, researching, making sure everything is “on”, outdoor calibration, recalibration, multiple times, and the issue continues. Incredibly frustrating.