Hi, this has become a hotly debated/contested topic over the last year or so. I’ve posted Apple Support articles, specific AppleCare terms and conditions that contradict the “it’s the way it’s always been” opinion. I’ve gone so far as to specifically cite my own personal experiences overseas with warranty and AppleCare+ repairs.
Apple is a global company. They could easily state no warranty coverage exists except in the country or region of original purchase. Instead, they expend several paragraphs explaining in the terms and conditions how to get warranty and AppleCare coverage. Apple has consistently updated their warranty and AppleCare terms and conditions over the last few years and added additional verbiage explaining in greater detail the coverage and extent of coverage. I wonder why a global company would do that?
I don’t mean to police anyone, especially you. Your contributions are invaluable, as are the vast majority of the members. I know my remarks can seem harsh at times and I mean no personal disrespect or criticism. If I’ve offended you, please accept my apologies.
But I also want you to know how deeply I feel about this issue and how it can adversely affect Apple’s growing global customer base. In my personal opinion and experience, it’s essential that the community get this issue of warranty and AppleCare coverage right. Nothing wrong with explaining in depth the potential pitfalls, but also extend the customer the knowledge that they have limited protection under Apple’s 1 year limited warranty and AppleCare+.
Again, I want to personally thank you for all your contributions. I highly value your posts in the communities we both post in. Thank you.