Level 1 (4 points)

Пользователю iPhone 13, ставшему жертвой мошенников, нужна помощь с iCloud

Здравствуйте, я владелец iPhone 13, и меня обманули мошенники. Они сказали мне выйти из iCloud, чтобы я мог загрузить приложение через «корпоративную учетную запись», поскольку в России это приложение загрузить невозможно. Может ли ваша замечательная команда Apple помочь решить эту проблему?Заранее спасибо

Posted on Nov 7, 2026 5:46 AM

4 replies

lobsterghost1

Level 10 (233,174 points)

Nov 7, 2026 5:56 AM in response to Artemij874

You made a REALLY REALLY bad decision. We're seeing this a LOT particularly in Russia. If they have put your phone in Lost Mode, which is one of the first things they do, there is no way to overcome this. Further complicating this is there is no longer any official Apple Sales or Support in Russia any longer.

If they have offered to release the phone by you paying a ransom, DON'T DO IT. They'll just take your money, not release the phone, then demand more money.

By the way, Apple Team is NOT here. This is a user to user only forum, which Apple doesn't participate. But we see this on a daily basis, so I wrote this to help people avoid doing this, but since you've already done this, read this --> https://discussions.apple.com/docs/DOC-250012416

You are most assuredly going to need go buy a new cellphone and learn from this mistake you made.