Hello! Not sure if it the correct space to ask. But I really need apples help. I have a business where we communicate with clients at WhatsApp. And I wanted to switch to the new iPhone and transfer all the chats to it. But probably I did something wrong and all the chats disappeared. And empty WhatsApp backup was synchronised to iCloud. So all my chats for the last 4 years got lost. Which is really a big loss for my business. How to contact apple support to ask them to recover the previous backup of chats?
Lost WhatsApp chats after iPhone transfer and iCloud sync
Posted on Nov 7, 2026 3:50 AM