Clear Apple ID credit balance to change country or region

To empty your balance add an external payment method (e.g., a card) to buy an item (not a subscription) for more than your balance. The difference owed will be billed to your card, leaving nothing in your account.

- Payment types you can use —> https://support.apple.com/HT202631

- How to add a payment type —> https://support.apple.com/HT201266

Another way is to ask Apple to remove and retain the balance. The people responding here are Apple product customers like yourself and cannot do this for you.

- Click on the special empty-balance-request chat link at the bottom of this support article ➔ https://support.apple.com/119902#zerobalance

- General Apple support and service contact ➔ https://support.apple.com/106932 If live support options are available they will show near the bottom left. If numbers show as colored links, click on them for more options.

- With an iPhone, iPad, or Vision, you may be able to chat using the Apple Support App if it is available in your country ➔ https://apps.apple.com/app/apple-support/id1130498044

If you cannot contact Apple then the first method is the only way to empty your balance. If neither method works then you will have to create a new Apple Account when you are in the new country.

Additional changing account region support article ➔ https://support.apple.com/118283

Hello ~ We are your fellow forum members and can only point you in the right direction as we have no access to your account. If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to lower left hand corner and click on Support and they can zero it for you or…

Contact Apple for support and service

Also if you are changing regions take a look through this article as well…

Change your Apple ID country or region - Apple Support

~Katana-San~

This is a user-to-user forum. Apple staff doesn’t read or respond here.

We can advise how to move forward, though.

You may contact Apple Support staff to help clear your balance, as described below:

Change your Apple Account country or region - Apple Support

If you have less store credit than the cost of a single item

If your balance is less than the cost of a single item in the App Store or other Apple services [or if you don’t want a to spend the remainder], then contact Apple Support to clear your balance.

See this user tip.

How to zero out your Apple Account balance in order to change region?