App closes after logging in on iPhone 18 Pro Max

I just started using the 18 pro max and I have one app that every time I give my credentials to get in and log in, the app closes. I have deleted the app several times and shut down my phone. I have called the company of the app and the issue is not on their end. Please help

Posted on Nov 6, 2026 4:04 PM

1 reply

Kurtosis12

Level 10 (82,568 points)

Nov 6, 2026 5:17 PM in response to Tsa77

If the app is a third party app and not made by Apple, then the issue is on their end to get it resolved. It's not up to Apple to fix issues with third party software.

First try a forced restart, if that doesn't work reinstall the app. If that doesn't work contact the app developer for help with their software.

Try a forced restart.

• Press and quickly release the volume up button

• Press and quickly release the volume down button

• Press and hold the side button.

• When the Apple logo appears, release the button.

Force restart iPhone - Apple Support (IN) https://support.apple.com/en-in/guide/iphone/iph8903c3ee6/ios