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Zoejg
User level: Level 1 (4 points)

iPad FaceTime shows contact not available for calls

I’m trying to call my cousins and friends and so I call them and all of a sudden it says “CHOOSE ANOTHER PHONE NUMBER or EMAIL ADDRESS TO CALL (their name), and it says (their name) IN THE CONTACT CARD IS NOT AVAILABLE FOR FaceTime.” It was never doing this before so I am very confused. My internet connection is fine and there is nothing wrong with my iPad other than what is happening right now and there was nothing wrong with my iPad before either.

Posted on Nov 6, 2026 1:51 PM

1 reply

LotusPilot
User level: Level 10 (334,506 points)

Nov 6, 2026 2:38 PM in response to Zoejg

Consider that the person that you are attempting to call may have changed their phone number and/or email address. If these details have changed - or deregistered these contact details from their own FaceTime login - you may see the prompt that you describe.

Originally posted at discussions.apple.com/thread/256389993