I changed my phone number and carrier today and I can’t delete the old phone number.
Unable to delete old phone number after changing device and carrier
Posted on Nov 6, 2026 1:16 PM
I changed my phone number and carrier today and I can’t delete the old phone number.
Posted on Nov 6, 2026 1:16 PM
Nov 6, 2026 1:18 PM in response to Chihuahuense
Then, your "new" carrier has not provisioned your phone correctly.
Contact them.
Nov 6, 2026 3:16 PM in response to Chihuahuense
In most countries, in settings turn off imessage and Facetime.
Restart the phone.
Turn them both back on
Look in
settings, apps, messages, imessage
settings, apps, facetime.
Nov 7, 2026 3:35 AM in response to Chihuahuense
By the way next time you change numbers turn off imessage and FaceTime and turn phone off to deregister the old number first.
Originally posted at discussions.apple.com/thread/256389975