Unable to download Amazon app

This is unfortunately a long list of things to check but you have provided too little information for us to propose a specific solution. When you start your first post, describe what happens when you try to download, and the exact wording of any error messages. This would greatly aid us in helping you and keeping this list shorter and more directed. In the meantime review these suggestions and support articles if you think they apply:

Read this article to make sure you know how to download apps and games on your iPhone or iPad

https://support.apple.com/HT204266

Read this article if you can’t download or update apps on your iPhone or iPad --> https://support.apple.com/102632

If the first 5 don't help, use the last one, contact Apple.

If you see a message that says "Your account has been disabled in the App Store and iTunes", follow the directions in this document --> https://support.apple.com/HT208856

If a feature on your device is not working, it may have been disabled. See how to use Screen Time on an iPhone, iPad, or iPod touch by clicking here --> https://support.apple.com/HT208982 Go to: Content & Privacy Restrictions > iTunes & App Store Purchases and allow adding and deleting apps.

Learn what to do if you can't redownload an item or if you don't see the item in your purchases.

https://support.apple.com/HT211842

- Items bought with another Apple ID, and about Family Sharing.

- Incompatible apps.

- Hidden items.

Other considerations:

Do you have the requisite system version for the app you are trying to download?

Do you have the same problem when using a different Wi-Fi network?

Does restarting your device make any change?

Can you download apps normally on another device?

Did you try restarting your device?

Resolve issues between iCloud for Windows or iTunes and third-party security software - https://support.apple.com/HT201413 - You can’t connect to iTunes Store to buy or download content.

Do you need to add a payment method? This document explains how to add a payment method to your Apple ID on an Apple mobile device, a Mac, or a PC --> https://support.apple.com/HT201266

Check Apple's system status to see if a server is having problems --> https://www.apple.com/support/systemstatus/

Entirely remove any VPN profiles you may have installed.

If you can't connect or sign in to iCloud, see if this article has a solution --> https://support.apple.com/HT203512

If you can't connect to the App Store, iTunes Store, or Apple Books, read this support article --> https://support.apple.com/HT201400

- If none of the suggestions work, try the last one: "If you’ve tried all of the above steps and you still can’t connect, contact Apple Support."

Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.

or:

Contact Apple for support and service --> Click here --> https://support.apple.com/HT201232

What hardware are you using and what software?

What have you tried and what are the results exactly? Particularly where it stops working.

Here is the iOS download page which requires iOS 16 or higher. Do you have that version?

https://apps.apple.com/us/app/amazon-shopping/id297606951

Sorry to hear that, but without more information there is little to offer. What device and what version of OS are you using? What happens when you attempt to download it? What specific Amazon app (shopping or video)?

Hello~ Any help clicking on the Apple link below and reviewing the information found there?

If you can't download or update apps on your iPhone or iPad

Note…once inside the link above you may also click on other highlighted tabs of interest.

~Katana-San~