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Unable to add digital ID passport to new iPhone

Hi.


I just got a new iphone and had my digital ID on the old one. No matter what I seem to try, I can't get the Digital ID of my passport to take on the new phone. Frustrating because everything is current, nothing has changed and I just used it on my old phone so it should just be a matter of verifying and even that should be a moot point because I needed to log into both phones to do the transfer.


The messages that it send are basically so generic as to be useless and it just has me doing the live photo over and over. There has to be a way to get it restored and a better way to move the data from phone to phone.


Any suggestions on how to get it to take?

1 reply

Remove the Digital ID from your old iPhone first (or wipe/sign out of the old device), because Apple Wallet generally restricts a U.S. passport Digital ID to only one active iPhone at a time.