Screen Time 'Forgot Passcode?' option missing on iOS 27.2

Hi everyone,

I'm using iOS 27.2 and have forgotten my Screen Time passcode.

I tried going to Settings > Screen Time > Change Screen Time Passcode, but I do not see the "Forgot Passcode?" option. I am signed in with my Apple ID, and I'm trying to recover or reset the Screen Time passcode without erasing my device.

Has anyone experienced this on iOS 27.2?

Thanks,

SAK

Posted on Nov 6, 2026 2:32 AM

1 reply

WheelieNick

Level 9 (74,110 points)

Nov 6, 2026 7:18 AM in response to shafi254

Why the "Forgot Passcode?" Option Might Be Missing

Passcode Recovery Was Skipped: When you initially set up a Screen Time passcode, Apple prompts you to link an Apple Account (Apple ID) for recovery. If you tapped Cancel or skipped that step, the "Forgot Passcode?" button will not show up.
Family Sharing / Child Account: If your device is part of a Family Sharing group and managed by a parent or family organizer, the passcode must be reset directly from the Family Organizer's devicerather than your own iPhone.
Different Apple ID: The Apple Account required for recovery must be the exact same Apple Account that was originally used to set up the Screen Time passcode. If you are signed in with a different Apple ID now, the recovery prompt won't trigger.