Archive. This is an archive of the Apple Support Community. Discussions are being restored and soon you will be able to read and post here again.

Siri and Apple Maps not working on iPhone 17 Pro after iOS 27.2 update

Apple has managed to make Siri worse with iOS 27.2.


On my iPhone 17 Pro, Siri AI won’t even set a timer without demanding that I unlock the phone.


Switching to Siri Classic restores that elementary function, but now asking for directions in Apple Maps produces “Something has gone wrong.”


These are basic functions that have worked for years. This isn’t a request for sophisticated AI. It’s a request that Apple stop breaking established functionality with software updates.


How does a company with Apple’s resources release software with such obvious regressions? And where is the accountability for testing and quality assurance?

2 replies

Settings > FaceID and Passcode > Siri > [Enable]


See the Pic below

angusfromleichhardt wrote:
Apple has managed to make Siri worse with iOS 27.2.

Not every issue an individual encounters on their device can be attributed to an iOS update. iOS 27 or later may have coincided with what you are experiencing, but that does not mean the issue was triggered by iOS. Coincidence in timing is not, by itself, evidence of causation.


If the update itself were the root cause, then every device running that same version of iOS would exhibit the identical problem. In such a scenario, the forums would be flooded with countless posts reporting the same malfunction, creating an unmistakable wave of complaints that no one could possibly overlook.


The absence of such widespread reports strongly indicates that the issue is not a general, system-wide problem with iOS 27 or later, but rather something specific to the individual device, its configuration, installed apps, settings, hardware, or another interacting factor.


In short: iOS 27 or later may be a coincidence in timing, but there is no basis to conclude that iOS itself triggered the problem simply because the issue appeared after the update.




See what each update does: About iOS 27 Updates, About iOS 26 Updates, About iOS 18 Updates, About iOS 17 Updates, About iOS 16 Updates, About iOS 15 Updates, About iOS 14 Updates, About iOS 13 Updates, About iOS 12 Updates, and so on...