apple id issues with a 2nd apple id used for business

i need help my business apple id says it has issues on my laptop, so i signed into iCloud and I see no issues. What to do? How do I hunt down the issue? Also Ive noticed contact cards attached to family members connected to both my bus and pers apple id, and I am not getting any text messages they send me. A mystery Ive been trying to solve for many weeks. Yet again signed into my bus apple id it shows no issues. Also key to note that back around 2009 Apple suggested I add a bus apple id only to sync contacts and Ical events, so that's all its used for. Its supposed to sync to my personal apple account. Id I attempt to delete my family member from my business contact card it removes the contact from both directories. That's only one small issue Ive solved. Im experiencing several missing text messages from ppl telling me they sent me texts ... wondering if somehow that's resulting from a bus apple ID syncing with my iPhone.