Unofficial archive. This is a read-only, community-run archive of the Apple Support Community. It is not affiliated with or endorsed by Apple Inc.
ukkeyboard
User level: Level 1 (4 points)

Problem reconstruct home

Eve plug control refuses to reinstate in home. Tried hard reset same problem. What next ?

Posted on Nov 5, 2026 1:26 PM

1 reply

tillu_code
User level: Level 4 (2,112 points)

Nov 6, 2026 12:32 AM in response to ukkeyboard

Check the Eve model first: HomeKit models need the HomeKit setup code, while Matter models need the Matter code. Remove any old entry for the plug from Home, restart your iPhone and home hub, then add it again near the hub. What exact error appears when you scan the code?

Originally posted at discussions.apple.com/thread/256389436