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Re-enabling a mistakenly canceled Apple TV subscription

I have mistakenly cancel my free 3 month Apple TV subscription from my new macbook, is there any way that I can re-enable it?

5 replies

The terms of the Free trial states:

  • If you cancel during your free offer period, you and your family members will immediately lose access to Apple TV and the remainder of your free trial. You can’t reactivate this trial.

https://www.apple.com/promo/pdf/EN_US_ATV_Promo_TandCs.pdf


Only Apple could provide an exception and you would need to contact them to ask. Honestly I don't know if they will or not, but worth a shot.

https://support.apple.com/en-us/106932?choose-your-country-or-region=united-states


michael_papado wrote:
Thanks, I am trying for 2 days to find on the apple support somehow to send an email, but haven't find it.
With "Get more help" It given only the option for phone call!

Then phone support is all you can do. Support varies by region, and the only other option would be using Chat if available in your region or for that specific topic. There is no email support, which is why you could not find an email address.

You can't do that yourself. Click here and contact Apple Support through the "Get more help" or "Tell us what’s happening" section at the bottom of the page.


They won't be obligated to grant you another.


(265459)

michael_papado wrote:
I have mistakenly cancel my free 3 month Apple TV subscription from my new macbook, is there any way that I can re-enable it?

No

Thanks, I am trying for 2 days to find on the apple support somehow to send an email, but haven't find it.

With "Get more help" It given only the option for phone call!