User level: Level 1 (4 points)iphone duo had a a manufacturing defect and is being replaced. i went in on 11/2 and have not had an update as of 11/5 how long am i going to have to wait for my replacement?
Posted on Nov 5, 2026 12:22 PM
User level: Level 10 (233,174 points)Nov 5, 2026 12:44 PM in response to dray116
dray116 wrote:
iphone duo had a a manufacturing defect and is being replaced. i went in on 11/2 and have not had an update as of 11/5 how long am i going to have to wait for my replacement?
I can understand the frustration, but no one here is in any associated with Apple. We don't know if there is immediate stock for iPhone Duo, replacements. And we can't look at your returns status. You'll have to wait for Apple to provide an update.
User level: Level 10 (462,771 points)Nov 5, 2026 12:49 PM in response to dray116
See if this link provides any information:
Go to this link to check the status of your service request - https://mysupport.apple.com/
User level: Level 10 (280,982 points)Nov 5, 2026 12:24 PM in response to dray116
We cannot help you here. We are volunteers answering technical Apple questions.
Originally posted at discussions.apple.com/thread/256389418