Hi, how are you?
Can someone help me with recovery key?
[Re-Titled by Moderator]
Original Title: Reset password
Hi, how are you?
Can someone help me with recovery key?
[Re-Titled by Moderator]
Original Title: Reset password
Posted on Nov 5, 2026 11:11 AM
Nov 5, 2026 11:21 AM in response to Cristina1997
The information below is based on Apple's support article: https://support.apple.com/109345 Each section outlines different situations and some strategies that may involve recovery keys. If you are not familiar with trusted devices and numbers, see this support article —> https://support.apple.com/HT204915
- If you still have access to your Apple Account and password but have lost your recovery key:
You can “update” your recovery key from Settings or System Preferences on a trusted device. Refer to the steps in https://support.apple.com/109345 about how to do this on different types of equipment (Apple equipment only).
- If you have forgotten your Apple Account password, have lost your recovery key but still have access to a trusted device, you can reset your password. Refer to this support article: https://support.apple.com/102656 This does not involve using a recovery key.
- If you have a forgotten password and you do not have access to a trusted device:
“you need to provide your recovery key and a verification code sent to your trusted phone number.”
- If you use Advanced Data Protection [for iCloud] and set up both a recovery key and a recovery contact, you can use either your recovery key or recovery contact to regain access to your account.
- If you have lost your recovery key and have lost access to both your account and trusted items then realize that a recovery key is designed as an alternative to Account Recovery ( https://support.apple.com/102656#:~:text=If%20you%20can't%20reset%20your%20password,%20request%20account%20recovery ) which is where Apple helps you regain access to your account. However, "When you set up a recovery key, you turn off Apple’s standard account recovery process." You can try to contact Apple (see: https://support.apple.com/HT201232 ), but to me the previous statement implies that setting up a recovery key excludes Apple from ever being able to do anything. Using a recovery key is more secure, but it means that you’re responsible for maintaining access to your trusted devices and your recovery key. “If you set up a recovery key and can’t provide it when you lose access to your account, you’ll be locked out of your account permanently.”
Nov 5, 2026 11:31 AM in response to Cristina1997
Cristina1997 wrote:
Can someone help me with recovery key?
Did you set a Recovery Key, and then misplace it, and have now forgotten the Apple Account password?
If so, that Apple Account will remain inaccessible until and unless you can either find the saved Recovery Key wherever it was saved, or can remember the Apple Account password.
Originally posted at discussions.apple.com/thread/256389368