User level: Level 1 (4 points)iPhone 13 Pro, cannot use Apps and cannot access wallet and when I make changes it still says I can’t use Apple Pay
Posted on Nov 5, 2026 8:23 AM
User level: Level 9 (64,078 points)Nov 5, 2026 9:03 AM in response to SherriCurrie
Hi, that has nothing to do with Apple Pay. You’re referring to your Apple Account. Apple Pay is a technology that makes Tap-To-Pay more secure and private. Your Apple Account is what you use to purchase products and services from Apple.
I’ll ask the moderators to move your post to the Apple Account community and the experts there will be able to assist you.
User level: Level 9 (64,078 points)Nov 5, 2026 8:45 AM in response to SherriCurrie
What is the exact error notification you receive when try to access your Wallet app?
User level: Level 1 (4 points)Nov 5, 2026 8:55 AM in response to Jeff Donald
There is a billing error with a previous purchase. It won’t let me make changes to that or view the order to cancel it
User level: Level 1 (4 points)Nov 5, 2026 9:12 AM in response to Jeff Donald
Thank you
Originally posted at discussions.apple.com/thread/256389298