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Dictation on Siri and text doesnt work

I have a iphone17 prox max, Has anyone had an issue with their siri and dictation where it wont catch their voice? I have done every possible thing and nothing works to the point we erased the whole phone.

My microphone works on calls and voice memos so we know its not a hardware issue

I have spoken to apple support for the past 3 days and no one can figure out what is wrong with it…

Has this happened to anyone before? if so what fixed it?


3 replies

For example:


If your iPhone dictation consistently types "Kruse" instead of "cruise," here's how you can correct it:

  1. Train the Dictation System
    1. Use dictation in a text field (like Messages or Notes) and say "cruise."
    2. When it types "Kruse," manually edit it to "cruise."
    3. Repeat this a few times. Over time, the dictation system may learn your preference.
  2. Retrain Siri with your voice. Go to Settings > Siri (or Apple Intelligence & Siri). Tap Talk to Siri, then tap Off. Turn on “Siri” or “Hey Siri” again, then ...Change Siri settings on iPhone
  3. Add a Text Replacement
    1. Go to Settings > General > Keyboard > Text Replacement.
    2. Tap the + button to add a new replacement.
    3. In the Phrase field, type "cruise."
    4. In the Shortcut field, type "Kruse."
    5. Now, whenever "Kruse" is mistakenly typed, it will autocorrect to "cruise."
  4. Check Contact Names
    1. If "Kruse" is a contact in your address book, the system might prioritize it.
    2. Go to Contacts and check for any entries named "Kruse." If it's not needed, consider editing or removing it.
  5. Reset Keyboard Dictionary
    1. If the problem persists, resetting the keyboard dictionary can help:
    2. Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Keyboard Dictionary.
    3. Confirm the reset. Note that this will erase all custom words learned by the keyboard.
  6. Enable Siri Pronunciation Feedback
  7. If "Kruse" is related to Siri misunderstanding you, you can provide feedback:
      1. Ask Siri, "Who is Kruse?"
      2. If Siri shows the incorrect suggestion, say, "That's not how you pronounce 'cruise.'"
  8. Follow the prompts to correct the pronunciation.




Choose the correct language where the name is used correclty.


Add a keyboard of the desired language and if the language is supported for dictation then dictation language is automatically added under Settings > General > > Keyboard > Dictation Language


There isn't a strict language division between "Charli" and "Charlie." Both spellings are primarily used in English.


  • Charlie: This is the more common spelling, traditionally used as a masculine name or a nickname for Charles.However, it's becoming increasingly popular as a unisex name.
  • Charli: This is a less common variation, often seen as a more feminine or creative spelling of "Charlie." It can also be a nickname for Charlotte or Charlene.


While some sources suggest a German origin for "Charli," it's not widely recognized and both spellings are considered part of the English language.



I don’t know what this guy is yapping about but I am also having this issue on my iPhone 17 Pro running iOS 26.6.1. My text to speech on the keyboard/safari doesn’t work either