User level: Level 1 (4 points)Hello, so I have been trying to use the emergency reset safety feature and before it even completes step one it just kicks me off to the Home Screen. Note that I have the iPhone 16 and I am up to date with the iOS. I have tried doing hard reset multiple times and even turning off and on the iPhone but I still have the same issue. I even tried the airplane mode trick but didn’t work. Please, if someone has any suggestions on how to help, it would be extremely helpful.
thank you very much <3
Posted on Nov 5, 2026 7:38 AM
User level: Level 10 (454,138 points)Nov 5, 2026 7:46 AM in response to Annara_
Before running an Emergency Reset, you must first disable Stolen Device Protection.
See the pic below, which is self-explanatory
For enhanced security, there's a one-hour delay when changing your location settings from "Always" to "Away from Familiar Location." This applies even if you use Face ID for authentication.
A delay will be required when you are not at a familiar location, such as your home or work, to change security settings.
Know more --> About Stolen Device Protection for iPhone
User level: Level 10 (244,490 points)Nov 5, 2026 1:43 PM in response to Annara_
Emergency reset disconnects other devices that connect to your phone. Your phone cannot be hacked. Why do you want to use Emergency Reset? When you went to Safety Check did anything unusual appear? All Emergency Reset does is deny access to people and apps. If instead of Emergency Reset tap Manage Sharing and Access and review the information. If you don’t see anything or anyone who should not have access then Emergency Reset is irrelevant.
User level: Level 10 (244,490 points)Nov 5, 2026 7:45 AM in response to Annara_
Has your Apple ID been compromised? If you think your Apple ID has been compromised - Apple Support
User level: Level 1 (4 points)Nov 5, 2026 8:02 AM in response to SravanKrA
Hi! Thank you for your help, but I did turn it off. I then tried it again and had the same issue
User level: Level 1 (4 points)Nov 5, 2026 8:04 AM in response to Lawrence Finch
Could it? Because the characteristics don’t match for a hacked phone
Originally posted at discussions.apple.com/thread/256389273