User level: Level 1 (4 points)I,m unable to verify my phone number fir my Apple Account.
When I try to verify, I receive the following error: “Cannot Verify Phone Number. Verification codes cannot be sent to this phone number at this time, Please try again later.”
My phone number is from Uzbekistan (+998).
I have tried again multiple times, but this issue persists.
Please help me understand why verification codes cannot be sent to this number and assist me in resolving the problem.
Thank you.
Posted on Nov 5, 2026 3:18 AM
User level: Level 10 (462,771 points)Nov 5, 2026 5:01 AM in response to aziza27
Are you actually in Uzbekistan too?
Do you have a trusted device? Based on https://support.apple.com/102606 and https://support.apple.com/122621 a code is sent automatically to your trusted devices (some other Apple computer or Apple mobile device signed in with your account). It is not sent by email.
If you did not get a code on your telephone:
- Is your phone number listed at Settings > [name on top] > Sign in & Security > Two Factor Authentication?
- Are you able to receive other SMS messages (green)?
- If you see. “Verification codes cannot be sent to this phone number at this time. Please try again later,”:
1) Wait a few hours and try again. Maybe it really does mean not at this particular time.
2) Use this link to check the status of Apple’s various services and servers —>
https://www.apple.com/support/systemstatus/
3) Disable entirely any VPN you are using.
4) Try clicking on, “Cannot use this number?”
- From: https://discussions.apple.com/thread/255010051
Q: Suddenly not getting texts for two factor authentication on iPhone
A: Reset network settings:
Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings
It is a good idea to have more than one trusted number.
If you had set up a recovery contact, read https://support.apple.com/HT212515
If you can’t sign in or receive verification codes you can request account recovery to regain access to your account [see that information in this support article https://support.apple.com/102656#:~:text=If%20you%20can't%20reset%20your%20password,%20request%20account%20recovery ]. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity.
Here are links to posts by Community contributors which provide additional detail about the account recovery process and what to do if you do not receive a text or call: https://discussions.apple.com/thread/255401538?answerId=260044580022 and https://discussions.apple.com/thread/255909322?answerId=261058302022 and https://discussions.apple.com/thread/256188713?answerId=261688110022. This thread outlines the multi-step process and final recovery —> https://discussions.apple.com/thread/255733423 , and this one about things you should and should not do while waiting —> https://discussions.apple.com/thread/256148234?answerId=261595361022 This is a very long user contributed document about account recovery —> https://discussions.apple.com/docs/DOC-250009681
Originally posted at discussions.apple.com/thread/256389152