Archive. This is an archive of the Apple Support Community. Discussions are being restored and soon you will be able to read and post here again.

Pink/purple line appear after software update 27.2

iPhone 14 Pro Max post update of software  iOS Version: iOS 27.2 (24B119) within 10 min. The pink/purple line has appear

the line is so strong that in dark or low brightness this pink/purple light is very bright causing stress on eyes for screen replacement charging 42k

3 replies

Lines on an iphone screen always means a faulty screen.

Have Apple inspect it with a view to replacing it. Be prepared for a massive bill.


The fact that it was close to an update ha no bearing, it will cost you money if you don't have AppleCare+

Yes they have inspected it and I have to pay for screen replacement I was surprised with facts they share

  1. its a hardware defect internal when software gets upgraded the component scanning is done and if any component is not found the failure report rather then fixing add a virtual issue and so the line appear
  2. if the software wasn’t updated the device was completely fine working
  3. the device is not eligible for any exception but the device is eligible for software updates which is technically wrong
  4. if the device was working fine they why a failure report has made my device not usable
  5. if I spend money to replace the screen the warranty is only 90 days
  6. it means once the device is purchased update your phone for just a year and then don’t do it because Apple sends update to downgrade the device
  1. wrong
  2. would have failed next month
  3. Like every other purchased device outside warranty
  4. because it broke
  5. pretty good on a 3/4 year old device though only the screen
  6. Nonsense